Powervault 110t lto4120, powervault 110t sdlt220, powervault 122t lto, powervault 122t lto2, powervault 124t lto4hh, powervault 128t. Rackmount autoloaders, with barcode readers, these units are excellent for the smb market. Lto stuck tape removal guide and instructions storagedna. With its higher performance and capacity, the tandberg data lto tape drive is an ideal compliment to small rack mounted servers and. Cartridge problems leader pin mispositioned, broken tape leader, and so forth can prevent the tape from unloading, requiring manual tape removal. Connecting cables to the lto4 and lto3 tape drive 20. Through the mail slot door, look for any labels that may be stuck above, below, or in front of the cartridge such as. Stuck my driver on a drill and went to town, didnt take long at all to. Stuck tape in drive for powervault tl2000 i have rarely used the robotic library for back ups and now when i do, its not working.
Demonstration on how to manually remove a stuck tape cartridge from an ibm lto1 tape drive. In the end we determined that our lto 2 tapes were aging many were 3 years old and that it was probably time to move on so we went with lto 4. Hi all, im having problem in writing my backup data into external scsi lto 3 tape drive with new tape media inserted. The drive comes easily out of the library unit, contained within some sort of tape unit tray. You can continue to use your lto3 tapes in the lto4 drive but as time goes on and you buy new tapes you can start buying lto4 as needed. The ibm totalstorage 3580 tape drive is an external standalone or rackmountable unit and contains a linear tape open lto ultrium 3 tape drive. To protect against accidental tape ejection during a backup or restore operation, many applications prevent using the tape drives eject button for media removal. See the removing stuck tapes from slots 1 procedure in the user guide. I am guessing symantec as it is probably designed to optimise for symantec products, but never really done mu.
Hp lto4 tape drive version all versions and later hp lto3 tape drive version all versions and later hp lto5 tape drive version all versions and later. Do i need to get out the screw driver and start taking the drive apart. Lto 3 drive types and basic characteristics powervault 110t lto 3 powervault lto 3 060 powervault lto 3 080 capacity native compressed 400 gb800 gb 400 gb800 gb 400 gb800 gb native speed 80 mbs 60 mbs 80 mbs primary media ultrium 3 ultrium 3 ultrium 3 physical device description. Hp lto how to remove a stuck jammed cartridge from.
Most lto drives have a capability to reset the drive in the event of a stuck tape or other nonresponsive drive issues. There are a number of reasons why the tape might not come out when you press the drives unload button. Im trying to do the nearly the same thing, but using a tape drive removed from a spectra t50e tape library. Ibm lto3 25r0023 24r2126 internal lto3 ultrium 400800gb lvdse scsi tape drive. Troubleshooting steps for ejecting stuck tapesmedia from. Taking action might only damage or cause the tape become stuck permanently. The pictures depicted above in the guide are for a full height external lto drives. Hpe lto 3 ultrium 800gb rw and ultrium 800gb worm tape cartridges for use with lto 3 tape drives. Manually ejecting stuck lto tape from an hp drive the mergy. With the ibm totalstorage lto ultrium 400 gb data cartridge, ibm continues to focus on providing high quality, highreliability tape technology for your business. The mechanism is so small and precise that once a tape gets stuck, it usually damages the alignment. Available in 8 slot and 16 slot configurations using lto 7 and lto 8 sas tape drives.
So when a tape gets physically stuck lto 3, does anyone have any recommendations for getting it out if you can get to it from the bay. Stuck tape in drive for powervault tl2000 dell community. Media stuck in defective tape drive how to secure data. The unit is offline from my backup exec server and the. As joe says, you can easily dismantle the whole unit to extract the drive caddies and get the tape out manually. The steps for manual tape extraction procedure should be used only after all other eject operations have failed as per solution document stuck tape removal. Lto 7 tape drive stuck in ms2024 tape library hewlett. Attempting this drive reset may or may not help in removing a stuck tape. The 18 tape autoloader and msl2024 tape library offer a broad choice of storage capacity including lto 8, lto 7, lto 6 or lto 5 ultrium drives. Attaching lto tape drives via usb or thunderbolt matts. The manufacturers tape driver is suitable for use in most applications, but. The only driver i did have to install was for the tape drive its self. Once this is done you should then be able to manually eject the tape. The instructions below will help you follow the same steps using the autoloader drives that come packaged with the x100,x200, and x400 packages.
Ibm lto3 25r0023 24r2126 internal lto3 ultrium 400. Tape stuck in tape drive if the tape becomes jammed and cannot move inside the drive, you can try the emergency eject by holding the eject button down for about 1520 seconds. Lto3 format tape and data cartridge drives for sale ebay. If the cartridge is stuck in a lto 357x 358x or a 3592 drive and the cartridge is an input tape containing active data, or the tape is the only copy of customer data there is no duplicate copy, do not open the drive to manually remove the tape.
Dislodging a stuck tape2 tape removal without removing. Lto tape drive driver for windows the device driver allows you to use lto tape drives with windows 2000, windows xp, windows server 2003 and vista running on x86 and x64 platforms. Right now, i have been using a screw driver and sticking it into the little area that is for write protection. Lto halfheight sas tape drives user guide tandberg data. Linear tapeopen lto is a magnetic tape data storage technology originally developed in the late 1990s as an open standards alternative to the proprietary magnetic tape formats that were available at the time. Bn590a half height autoloader drive stuck tape removal 1. May 14, 2016 manually ejecting stuck lto tape from an hp drive.
Lto tape drive driver for windows this is a compressed file that unzips into a set of files. If your drive model is not listed, continue to the next step. If that fails take the cover off the drive and wind the tape back into the cartridge. Make hpe storeever tape storage even simpler to use and manage with our unique tape library management software. The drive will send a 03x53x00 media load or eject failed back to backup exec. This requires a t10 torx driver inserted into the front reel motor and rotated clockwise as shown. Removing stuck tapes from a tape drive library server fault. Use one of the drive utilities such as tdtool to unload the cartridge. Resolving errors with the lto tape drives ibm knowledge center. The ibm lto ultrium 3 tape drive is the thirdgeneration lto ultrium tape drive in the ibm totalstorage lto ultrium family of products. Visit backupworks, we have a huge selection of lto ultrium tape drives, new, reconditioned and refurbished.
An external drive is just an internal drive in an enclosure. The library i bought as nonworking with a robotic fault, it appears as though it had. Inspect for tape location by opening the mail slot door by gently pulling the bottom of the door towards the front of the unit. The drive enters 110t lto3060 service mode and all the leds flash slowly. In the end we determined that our lto 2 tapes were aging many were 3 years old and that it was probably time to. Exhaustively tested, hp lto 3 ultrium cartridges meet all your demands for maximum reliability when restoring data, offering high storage density, ease of management and scalable storage and backup performance.
Some may eject a tape and some tapes may become permanently stuck in the drive and require the drive to be returned. Troubleshooting robot or drive issues in netbackup veritas. This test can overcome many nonphysical causes of a stuck tape. To successfully remove an hp ultrium tape cartridge when stuck in the tape drive, the following steps must be performed to avoid damage to the tape and to return the drive to a working state. If user have the 18 ultrium tape autoloader, make sure user is using an ultrium cartridge that has not been degaussed. For hp lto3 drives this is for an eml library, is it better to use the hp or symantec drivers. Quantums lto tape drives are easy to deploy and upgrade perfect for all storage environments. This internal tape drive is not intended for use with a tape autoloader or library.
Tandberg data lto tape drives, featuring lto 2, lto 3, lto 4 or lto 5 tape drive technology, offer a breakthrough in reliability, capacity and performance to meet the backup and archival needs for small to midrange environments. Upgrading from lto3 to lto4 tape for data backup and. Hiya, just a quick one which i think i know the answer to but thought i would check anyway. If the tape is an ultrium generation 4 cartridge in a generation 1, 2, or 3 drive, take no action. Quantum corporation provides this publication as is without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Hp ultrium 960 lto 3 external tape drive q1539a 378464002 the ultrium 960 lto 3 external tape drive features an 800 gb compressed 2. Tape stuck in tape drive hewlett packard enterprise. What type of controller is dependent on the drive, it can be some sort of scsi parallel or sas or fibre channel. Hewlett packard enterprise, ibm, and quantum control the lto consortium, which directs development and manages licensing and certification of media and mechanism. Linear tapeopen lto technology was developed jointly by certance now quantum, hp, and ibm in 1998 to provide a clear and viable choice in an increasingly complex array of tape. Purpose this guide provides information abou t the lto4 halfheight tape drive including.
About this task in a rare situation, you may need to remove a cartridge directly from a drive in the ts3500 tape library without transferring it to an io station. By doubling the capacity of previous ultrium drives, customers now require fewer data cartridges to meet their storage needs, significantly reducing their it costs and. Linux is even easier with all of the necessary drivers built into the kernel. Neo lto7 external tape drive user guide march 2016 10400739001. The tape should continue to be wound until it stops and a click may be heard as the pin is parked. Upgrading from lto 3 to lto 4 tape for data backup and recovery upgrading from lto 3 to lto 4 to take advantage of lto 4 improvements in speed and capacity is a good idea for many organizations. Quantum superloader 3 tape autoloader and library using. Buy lto 3 format tape and data cartridge drives and get the best deals at the lowest prices on ebay. Figure 1 shows the front of the lto drive and the location of the scd. It is supported for small computer systems interface scsi attachment to ibm system p and p5, ibm system i and i5, ibm eserver xseries, hp, sun, windows and linux servers. Hp ultrium 960 lto 3 external tape drive q1539a 378464.
Oct 05, 2012 a couple of years ago this became a debate as our lto 2 robot had died and we were debating between lto 3 and lto 4. Fast data transfer these data cartridges are engineered with fast data transfer rate to save your precious time and hasslefree data movement. When i perform a move of tape from drive to io i receive the message he. Sadly, the stuck tape for me was a symptom of a larger. Hpe storageworks 18 tape autoloader troubleshooting. Hp lto how to manually remove a stuck tape cartridge.
Well, maybe a lot of you, but i know i have and would love to have had this document when i was in that bind. Solved are lto2 tape drives compatible with lto1 tapes. Manually ejecting stuck lto tape from an hp drive the. Create a more efficient hpc environment by automating colddata placement in your tiered storage system to hpe tape storage solutions using hpe data management framework software. Great savings free delivery collection on many items. Operating system macos x there will not be any driver issues with either the thunderbolt enclosure or the tape drive they will work out of the box. To reset the m2 or mammoth tape drive, press and hold the unload button for 10 seconds. This document will assist with removing a stuck jammed cartridge from an hp lto tape drive. Solution 3 pause the library and open the door in front of the problem drive and inspect the drive single character display scd. Best practices for troubleshooting superloader3 3 4. The superloader 3 fits up to 480tb of compressed capacity into a 2u rack and up to 2. Otoh, if youre not up to removing the drive unit from the enclosure, i think wed better confiscate your screwdrivers.
Lto4 halfheight tape drive users guide viii preface audience this guide is written for users of the quantum lto4 halfheight tape drive. This was passed on to me by one of my fellow engineers. Everything from lto 1, lto 2, lto 3 and lto 4 tape drives, internal, external, full height, half height, drive and autoloader. We tried to upgrade to backupexec 11d during the process it got stuck and as a result the tape driver has a yellow flag. If that doesnt work, the drive will have to be replaced. Instructions to unload tapes stuck in hp storageworks ultrium tape drives are listed below. Hello, a customer has a powervault 124t with left magazine containing 8 lto 4 tapes. I used to be able to do it in about 1015 minutes had to get it out of the rack first. Some of the most common causes of the tape will not eject are listed below. The ibm ts2280 tape drive uses nextgeneration lto ultrium 8 cartridges to store up to 30 tb of compressed data per cartridge twice the capacity of previous generations with a tenyear tco for data retention that is 86% lower than an alldisk solution and 66% lower than an allcloud storage solution.
The cartridges are part of a long line of ibm data cartridges designed to improve data integrity for organizations around the world. Remove stuck tape from ibm lto1 tape drive youtube. Resetting your powervault 110t lto tape drive drive type device reset procedure dell powervault press and hold the eject button for six seconds. Lto ultrium tape drives refurbished lto1, lto2, lto3 and. Then, after the drive comes ready, press the unload button again to eject the tape. Page 2 quantum lto3 tape drive users guide, pn 50002764, b01, july 2005 made in usa. A prevent media removal command will cause the unload.
Storeever msl 18 0 drive tape autoloader supports one lto drive and eight slots in a 1u form factor to provide costeffective, easytoinstall, unattended and automated tape storage. This section describes how to remove a data cartridge from an lto ultrium or 3592 tape drive in the ts3500 tape library. So when a tape gets physically stuck lto3, does anyone have any recommendations for getting it out if you can get to it from the bay. Stuck tape removal guide from hp the pictures depicted above in the guide are for a full height external lto drives.
Tape stuck in drive during backups or restores in backup exec 9 quantum superloader 3 tape stuck in drive during backups or restores in backup exec when performing backups andor restores in backup exec, a degaussed cartridge loaded to the drive may result in a stuck tape. With lto 3 we could still write to our lto 2 tapes but with lto 4 we were stuck with only reading our lto 4 tapes. This is a selfextracting, compressed file that unzips into a set of files. Hewlett packard enterprise support centerhpe support center. Webbased remote management makes 18 tape autoloader and msl2024 tape libraries easily manageable from across the room or across the globe, eliminating the need for remote office it staff. It can take up to six minutes, but the tape will be ejected.
Mar 17, 2016 in this video i teardown an ibm lto 3 tape drive and take a quick look at a dell tl2000 lto tape library. Lto3 tapes have the compressed storage capacity 800gb and 400gb of native data which is double in performance than lto 2 ultrium data tape cartridges. Unfortunately manual tape removal from lto7 is not as easy as it once was. Installing the drive basic drive operations maintenance specifications troubleshooting. Hp lto how to manually remove a stuck tape cartridge from a hh half height lto tape drive doc id 1533392. A stuck lto tape in a hp ultrium drive that just wont come out. Right now, i have been using a screw driver and sticking it. New stuck tape removal youtube video stuck tape removal. Refer to the manufacturer for an explanation of print speed and other ratings.
Ibm lto 3 tape, lto ultrium 3 tapes 24r1922 at discount prices. Hp lto4 tape drive version all versions and later hp lto5 tape drive version all versions and later hp lto6 tape drive version all versions and later information in this document applies to any platform. Lto 3 800gb compressed, 120mbs compressed ultrium 920. Lto 3 driver stuck server 2003 solutions experts exchange. A scsi bus command prevent media removal has been issued to the tape drive. I found a listing on craigslist near me for an lto 3 tape drive, specifically a dell powervault 110t. On solaris, netbackup uses the st tape driver to write the data. If the backup application has prevented using the eject button. View and download dell powervault 110t lto 3 handbook online.
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